Claims and Risk Management
Claims Management Services
One of the most important reasons an individual or business purchases insurance coverage is to provide operational and financial protection in the event of a loss. At BancFirst Insurance, we believe it is critical that the insurance policy delivers quickly and accurately on what is promised. We make a passionate commitment to our customers every day to be your advocate. We assure you that when a claim does occur you will receive a fair and timely resolution so you can resume your daily activities uninterupted. We will stand with you each step along the claims process so that you know what is happening and to help assure a satisfactory outcome.
In order to expedite the handling of your claim, we ask that you always contact us as soon as possible after a loss. Our professional staff will obtain the facts and inform you of the applicable claim procedures. We will then report the loss to the appropriate claims office for you. You can expect that we will make every effort to assist you with any coverage issues that may arise. We will continue to intercede on your behalf until an acceptable settlement is reached.
For emergency claims reporting directly to the company, a list of claims numbers is on our companies page - Click Here.
Risk Management Services
At BancFirst Insurance, we know that our commitment to our customers must also extend beyond assistance delivered when a claim occurs. In particular our agency has a clear responsibility to deliver real-life guidance to identify steps to avoid loss. This risk management assistance and support takes many forms from the basic (adjusting management controls in light of changes in governmental regulations) to the more complex (assistance to develop or improve programs to prevent future losses based on actual accidents sustained). We believe this is fundamental to our relationship with our clients to retain their trust.
At BancFirst Insurance you can expect that our risk management services will be based on a clear understanding of you, your business and your plans for the future. We will conduct a basic assessment of your exposure to loss, controls in place and your appetite for accepting risk. This assessment will drive the process to provide custom tailored assistance in the exact areas we agree are the most important to you.